Where are our products shipped from?
All of our products are housed and shipped from our store in Archdale, NC.
ALL orders in the Continental USA over $40.00 get FREE STANDARD SHIPPING (a few exceptions apply).
Orders with Standard Shipping typically take between 1-2 business days to be processed and shipped. Weekends and holidays are not business days and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email when your order has been shipped.
From time to time, we have epic sales. When that happens, we will work nights and weekends to get all orders out quickly, but we could still end up a couple of days behind. So it could take another 1-2 business days in addition to our regular shipping schedule. But we will do our very best to get your orders to you as fast as humanly possible!
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days. Shipping is $4.50 if the order is under $30. It is free for orders over $40.
Free Shipping Exceptions
Certain items such as Bogg Bags and Simply Southern Simply Totes require a shipping upcharge due to the size and weight of the items.
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.
When an order is valued at $250 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly.
Please call us for any questions or concerns:
336.434.7265 or you may email us at PBandJArchdale@aol.com